Manages the successful daily operation of the Milwaukee Scout Shop by leading the staff in delivering an exceptional customer experience, transacting sales, accurate and on-time submission of payroll records, required reports and paperwork, receiving orders, stocking shelves, and maintaining a clean and customer friendly environment. The individual in this position: - Operates as a front line manager focused on executing store functions through staff members
- Leads a team of Sales Associates to increase sales and provide an enjoyable customer experience
- Helps train and develop a knowledgeable staff of product specialists
- Ensures efficient day-to-day operation of the store through staff scheduling
- Consistently evaluates staff performance and provides feedback and direction
- Oversees store inventory management
- Implements visual merchandising standards
- Interprets and enforces company policies and procedures
- Issues appropriate counseling and disciplinary action as needed
- Participates in recruiting and interviewing Sales staff
- Provides accurate and timely information to Managers as needed
Qualifications/ Experience: - 2+ years retail management experience
- 3+ years of retail sales experience
- Excellent customer service skills
- Ability to work flexible schedule (days, evenings, and weekends)
- Bachelor’s Degree preferred
- Knowledge of Scouting Program
- Good Communication Skills
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