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Friday's Doubleknot News - Vol. 120

Issue with Google Chrome Resolved

Last week we let you know about an issue we detected with the latest version of Google Chrome that may have caused some registrations to be processed as "Pay Offline". We are happy to report that we found and fixed the issue on Monday. For all you techies out there, it was a documented bug with Chrome's autofill features (here's a link for the super nerds). Apparently the Google bug caused major problems for many others.

Assign New Owner

Has a troop leader left in the begining or during camp season? Don't panic as you have the ability to assign a new owner to the troops existing registration. Just follow these steps:

  • Go to Event Management, then click the Programs tab
  • Select the event, then select the session
  • Click on Manage Registration, then click on Edit Owner
  • Scroll to the bottom to Group Owner and click on Assign Owner where you can update the existing owner or add a new owner.

Links to Doubleknot (URLs)

In three weeks, we are planning to implement a change to the way URLs are resolved on our servers. At that point, you will not be able to use any URLs starting with www.doubleknot.com.

If we host your website, links need to be changed to your domain name (for example www.yourorg.com) instead of www.doubleknot.com.

If we don't host your site, and you are just linking to us, links need to be changed to your domain root followed by doubleknot.com. For example, a domain www.myorg.com would need to be changed to myorg.doubleknot.com where myorg is the domain root.  

Please take the time now to change these links. If you have questions, please contact us at doubleknot@doubleknot.com.  And to make sure everyone understands this change, we will host a webinar next Thursday, June 27th at 2pm edt.  Click here if you'd like to sign up.

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Doubleknot LLC
20665 Fourth Street, Suite 103 | Saratoga, CA | 95070
Phone (408) 971-9120 | Fax (408) 741-1000 | doubleknot@doubleknot.com
© 2016-2018 Doubleknot LLC. All rights reserved.

Doubleknot, LLC
20665 Fourth Street, Suite 103 | Saratoga, CA | 95070
Phone (408) 971-9120 | Fax (408) 741-1000 | Doubleknot@doubleknot.com
© 2016 Doubleknot, LLC All rights reserved.